A Survey On Our Customer Satisfaction

Customers that are happy and successful are the heart of any firm. They’re what turns your funnel into a flywheel of growth. You can make pleased consumers, but you must first understand them and their perceptions of you.

So, how would you know what’s on their minds? You must inquire!

1.  How happy are you with our Coworking services?

A Survey On Our Customer Satisfaction 1

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Very Satisfied

22

44%

44%

Satisfied

17

34%

34%

Neutral

4

8%

8%

Dissatisfied

3

6%

6%

Very Dissatisfied

2

4%

4%

Not Sure

2

4%

4%

2. Which of the following words would you use to describe our services?

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Reliable

15

30%

30%

High Quality

16

32%

32%

Useful

11

22%

22%

Unique

8

16%

16%

Good Value For Money

8

16%

16%

Poor Quality

2

4%

4%

3. How do our Co-working space fulfill your requirements?

A Survey On Our Customer Satisfaction 3

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Extremely Well

18

36%

36%

Very Well

14

28%

28%

Somewhat Well

11

22%

22%

Not So Well 

6

12%

12%

Not At All Well

5

10%

10%

4. What is the biggest advantage of utilizing our Co-working space?

A Survey On Our Customer Satisfaction 4

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% All Survey Responses

Best Environment

14

28%

28%

Cost Saving

11

22%

22%

Time Consuming

13

26%

26%

Better Service

12

24%

24%

5. Have you used our shared office services for a long time?

A Survey On Our Customer Satisfaction 5

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% All Survey Responses

1-3 months

12

24%

24%

4-7 months

13

26%

26%

8-11 months

8

16%

16%

More than a year

17

34%

34%

6. Do you use our Coworking service on a consistent basis?

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Agree

17

34%

34%

Strongly Agree

9

18%

18%

Disagree

13

26%

26%

Strongly Disagree

11

22%

22%

7. What are your goals for considering our Coworking services?

A Survey On Our Customer Satisfaction 7

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Price

14

28%

28%

Need

16

32%

32%

Quality

12

24%

24%

Resilience

8

16%

16%

8. How likely are you to recommend our company to a friend or colleague?

A Survey On Our Customer Satisfaction 8

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Extremely Probably

24

48%

48%

Almost certainly

18

36%

36%

Somewhat Likely

8

16%

16%

Not at all likely

0

0%

0%

9. Are you more inclined to choose our Coworking services over other options?

A Survey On Our Customer Satisfaction 9

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Extremely Likely

20

40%

40%

Very Likely

17

34%

34%

Somewhat Likely

13

26%

26%

Not So Likely

0

0%

0%

Not At All Likely

0

0%

0%

10. Was there a customer support representative available when you needed them?

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Yes

47

94%

94%

No

1

2%

2%

Too Much Waiting

1

2%

2%

Never Needed It

1

2%

2%

11. Which one would you choose?

A Survey On Our Customer Satisfaction 11

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Lounge Environments

16

32%

32%

Tables of Work

16

32%

32%

Separate Offices

14

28%

28%

Cubicles

4

8%

8%

12. Would you like to be in a crowded area or somewhere quieter?

A Survey On Our Customer Satisfaction 12

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Lively

15

30%

30%

Calm

14

28%

28%

Quiet

18

36%

36%

Not Sure

3

6%

6%

13. How frequently will you use the area?

A Survey On Our Customer Satisfaction 13

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Hourly

12

24%

24%

Daily

11

22%

22%

Weekly

13

26%

26%

Monthly

8

16%

16%

Others

6

12

12

14. Was Our Coworking Services good?

A Survey On Our Customer Satisfaction 14

Response 50, Skipped 0, Answered Total 50

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Yes

44

88%

88%

No

4

8%

8%

No Response

2

4%

4%

15. Do you want to take our services again?

A Survey On Our Customer Satisfaction 15